Diabetes is a pesky monster and that’s putting it mildly. However, if you’re serious about helping us face it head on, come join us. Most of our customers live with insulin-dependent diabetes. Everyday life with diabetes is often tedious and exhausting – and that’s exactly what we work on at mySugr. True to the motto "Make diabetes suck less", we develop award-winning apps, integrate medical devices into our products and work with health insurance companies and industry partners to make life with diabetes a bit better. For a behind-the-scenes look, check out our Monster Culture blog and see what makes mySugr tick.
Here’s what we’re looking for:
A Human Factors /Usability Specialist who will drive and coordinate human factors / usability activities for mySugr. This person will be the key contact within this area and will be responsible for running human factors / usability studies as well as specifically improving the user interfaces and user experience of our mobile apps while minimizing the potential for use errors. The person will also be responsible for providing Human Factors input into risk management activities. These activities involve collaboration with internal and external partners and across functions with product owners, user experience researchers, medical and regulatory teams. Within our agile environment, our main goal is to engage the cross functional teams in research activities, and advocate findings to product and leadership teams as well as to improve the use of our apps. We’d love to talk to you if you want to be part of our mission and our growing team.
- Minimum 5 years of business experience, working in cross functional, fast-paced corporations in the area of human factors / usability research and risk management in the area of class 2 or class 3 medical devices
- Ability to manage human factors / usability aspects of projects including planning, deliverables and priorities
- Ability to plan, conduct, analyze and report human factors / usability activities supporting multiple projects.
- Profound knowledge of qualitative and quantitative research methods
- Good knowledge of user centred design practices
- Experience in working on overlapping projects - i.e. good at juggling multiple projects, multitasking and organizing yourself
- Attentive and empathic nature
- Passion for interacting with people and understanding their needs
- Energetic and outgoing personality
- Team spirit and love to work in an open, iterative and collaborative way
- Confident speaking in front of others and moderating workshops
- Great written and verbal communication skills in English and German
- Clear methods of communication
Nice to haves:
- Master degree in Human Factors /Usability Engineering, Medical Devices or a related discipline
- Technical understanding and love for innovative apps
- Knowledge of the diabetes industry or other comparable health industries
- Experience working in startup environments
Here’s what to expect:
- Ambitious and passionate people building meaningful products
- An innovative agile working environment allowing for collaboration with really smart people and knowledge sharing in cross-functional teams
- A growing organization with room for development
- Not a corporate environment, but the leverage of a global market leader (Roche family)
- Loads of benefits (brand new Apple hardware, fitness, public transport, lunch benefit, language classes, professional training budget, chance to join global conferences...)
- Flexible working hours and home office days, 5 weeks vacation
- A kick-ass new office with a rooftop terrace, fully stocked kitchen and amazing barista coffee machines in the middle of Vienna… oh, and did we mention the best team in the world!
Interested? Great. For this position we offer a competitive annual gross salary of minimum EUR 42k plus a variable bonus. We’d like to hear from you! Just click that “Apply Now” button and send us your CV in English or German… and anything else that you think might impress us.